Humpday FAQ’s

  • Just want to meet someone in the wild, but don’t know where to start? Humpday exists to bridge the gap between online and offline dating, and bring some fun back to being single. We know you don’t want another pen pal… 

    1. Download the app and set up your profile. 

    2. Complete the questionnaire (important). It’s long because we want to send you your most compatible match - we look at you holistically, beyond your profile picture. 

    3. Preview your profile and edit to display what you want to. 

    4. Meet your first match. You’ll be sent up to one match a day. Check out their profile, you might have more in common than you think! 

    5. Wednesday is the day for dating. Chat to your matches and organise a date. No time for time wasters here 🙅‍♀️

    6. Explore dates and events. Too busy to plan a date? We got you - send a date or event to a match. None of your matches down to hang? Head to a Humpday event for some IRL swiping. 

    Get out there and have fun. You look cuter IRL.

  • Dating apps can suck so much of your time that could be better spent catching up on Netflix, learning to cartwheel, starting a side hustle, hanging out with your mates or literally anything else.  

    We value your time and know that you don’t want to be pen pals with someone you don’t know! On Humpday, chat is only open on Wednesdays. So go and live your best life the other six days of the week. 

    By limiting chat to 24 hours, we are changing the online dating game. Expect quicker responses and matches that actually want to meet IRL. Wednesday’s your day to invite a match on a date or to a Humpday event…before someone else does! 

  • You’re busy, we know. If you miss your shot to chat on Humpday - we got you. Purchase a Tap to open up chat immediately.

  • Introducing Tap - a new feature designed to get you dating IRL sooner. Tap opens up chat on other days of the week, so you can immediately start talking to your match. One Tap opens up chat indefinitely (...or until you meet IRL 😉).

    To send a Tap - click on a love heart on your match’s profile. You can send a Tap as is, or add a message to really grab their attention.

    You can purchase Taps via Subscriptions and Purchases in Account Settings.

    Don’t wait until Humpday.

  • To send a Tap, tap a love heart on a profile section or photo on your match’s profile that grabs your eye. You can also add a message to really grab their attention.  


    By sending a Tap, chat will open instantly between you and your match so that you can chat on days other than Wednesday. 


    Run out of Taps? Taps can be purchased via Subscriptions and Purchases in Account Settings

  • You can see how many Taps you have left via Subscriptions and Purchases in your Account Settings tab. 


    Running low? Top up your Taps in Subscriptions and Purchases.

  • Taps can be purchased in bundles via Subscriptions and Purchases in Account Settings.

  • Humpday AI is your dating and relationship expert - your supportive relationship coach who you can turn to for any dating and relationship questions. 

  • You can find Humpday AI in your Messages or Settings tab within Humpday App.

    By clicking on the Ask Humpday AI field, you will see a selection of common questions that you can simply click on to generate an answer.

    Alternatively, feel free to type your own burning question and Humpday AI will default to reply as your supportive relationship coach.

    Should you wish to change the tone of voice, you can do so by selecting from a list of already provided celebrities ranging from Taylor Swift to Yoda, or type in an alternate persona not listed.

  • Humpday AI was designed to answer all of your relationship and dating questions.

    Not sure what to ask?

    By clicking on the Ask Humpday AI field, you will see some suggested questions that you can simply select to generate an answer.

    These include “What are some tips for a happy relationship”, “How do I get over my ex?”, “What are the best opening lines?” or “How do I tackle pre-date nerves?” etc. 

  • Humpday AI is set as default to a “supportive relationship coach”.

    You are able to change the tone of voice of your Humpday AI to one of the provided alternative personas including Taylor Swift, Ed Sheeran, Dr Phil or Beyonce, or type in an alternate persona not listed.

  • The more you swipe, the higher your chance of finding a match right? Wrong. 

    Research shows that swiping actually leaves you overwhelmed, and in turn, more likely to reject someone. We hate how endless swiping leaves us feeling pessimistic, reduces our self esteem and impacts our mood. So we’ve said goodbye to swiping to save you time, emotional energy and (hopefully) improve your dating outlook and outcomes. 

  • The secret sauce? We’ve worked really hard with psychologists, researchers and our community to build a matching algorithm based on key compatibility factors for a successful relationship. 

    We go deeper than other apps to learn about your attachment styles, love languages, financial attitudes and values to really understand you and what you’re looking for. 

    Not happy with your matches? Our algorithm will only get smarter! Based on how you interact with your matches, the algorithm will continue to be refined so that we can deliver you even more compatible matches. 

  • We are serious about serving you your most compatible matches. By clicking thumbs up on a profile that’s a real zinger, Humpday’s matching algorithm will learn to keep sending you matches like that. 

    ..don’t worry your match won’t know.

  • You’ll receive up to one match daily, or up to seven over the week. 

    How did we land on seven? Endless matches are linked to a fear of being single, upward social comparison, and partner choice overload - not fun. Smarter people than us have crunched the numbers, and the ideal number of profiles one person can realistically manage at one time is between six and nine. 

    Want to connect with more people? Come along to one of our Humpday events to connect with other singles IRL who are looking to get off the apps, and connect authentically. 

  • We have high standards (and believe you should too!)

    That means we’re prepared to not send you a match if no one meets your compatibility criteria for that day. 

    Check back in tomorrow 😎

  • It’s as easy as swiping left on the chat you want to delete. 

    By deleting a chat, know that you are effectively “unmatching” with that user and you will no longer be able to see their profile. 

    In an effort to always improve our matching capabilities and only serve you your most compatible matches, we appreciate you letting us know why that particular match just wasn’t your type.

  • You sure can! We are constantly evolving in who we are, and what we’re looking for. Follow the steps in “Dating Preferences” to update who you’re looking for. 

  • Absolutely, variety is the spice of life! Pop over to “View and Edit Profile” to update your pics and to “Dating Preferences” to modify what attributes you want to showcase on your profile. 

  • “Your bookings” is designed to hold any tickets you have purchased in the app. At present, event tickets are purchased via Humanitix and dates are booked through our good friends at Urban Swan. So, booking confirmations will be sent through to you instead via email. 

  • As a female founded dating platform, we are serious about creating a safe and inclusive community, and treat all user reports with care. We have a zero tolerance policy for bad actors, online or offline.  

    The Humpday team is alerted immediately to investigate all reports. The reported user will have their account paused while an investigation is underway, so they will no longer be able to communicate with others on the platform. The reporter’s identity will not be shared with the reported user.

  • Humpday is not for pen pals. If there has been two weeks of no activity between matches, the chat will be removed so your inbox stays clear. 

    Alternatively, the other user may have deleted the chat.

  • As a female founded dating platform, we are serious about creating a safe and inclusive community, and treat all user reports with care. We have a zero tolerance policy for bad actors, online or offline.

    The Humpday team is alerted immediately to investigate all reports. The reported user will have their account paused while an investigation is underway, so they will no longer be able to communicate with others on the platform. The reporter’s identity will not be shared with the reported user.